Shipping policy

Shipping Information (<30 days)

most kits are currently being shipped from our warehouses overseas, and usually take between 10-20 days from date of order. please allow an extra 3-5 days if you ordered a custom kit.

if you need help tracking your order, don't hesitate to reach out via email at hello@kikisclub.com.

Shipping Delay (60+ days) 

in the event that your order hasn't turned up after 60+ days in transit, it is likely that there's a lot of shipping backlog (e.g. during the holiday shopping season). 

as an apology for the inconvenience, we will extend a full 100% refund on the item or items within the order that are still in transit 60+ days from when you placed your order. you can keep the item(s) when it turns up!